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FAQ

SHIPPING

When will my order ship?
Outright online store orders will be shipped in 1-3 days. Custom orders will be shipped as per order agreement. 

How is my order shipped?
Orders are shipped via Canada Post, USPS, or Purolator. All orders are tracked, tracing will be sent once shipped.

GIFTS

I'm ordering a gift. Can you ship directly to the recipient?
Yes! 

CUSTOM ORDERS

May I request a custom order?
Absolutely! Custom orders take 7-14 days & there is no extra charge. Email inquiries to Rhianamoore@hotmail.com.

Oh darn—that piece I loved is out of stock! When will it be available again?
It may not, each piece is an original. You may email rhianamoore@hotmail.com if you would like to arrange a custom order. 

Wait—I have a question/comment/suggestion that wasn’t covered in your FAQ! Now what?

No problem. Email rhianamoore@hotmail.com with your question(s).